Privacy Policy

Information We Collect

Personal Information

We may collect the following personal information:

• Name (if you choose to provide it)
• Email address (e.g., Sign in with Apple or support)
• Phone number (if you choose to provide it, e.g., support contact)
• Payment information (e.g., subscription status, receipts; card details handled by Apple/Stripe and not stored by Folded)

Non‑Personal Information

We may also collect non‑personal information about you, including:

• Device type and operating system version
• IP address and general location (city/region level)
• In‑app browsing/usage behavior (e.g., screens viewed, buttons tapped)

How We Use Your Information

To Provide and Manage the Service

• Managing and providing app functionality (streak counters, reminders, savings estimates)
• Managing and processing subscriptions/purchases
• Processing payments

To Improve Our Services

• Enhancing user experience in the app and on our website
• Analyzing usage and trends to improve features and stability
• Improving customer service and support

To Communicate

• Sending service updates and information related to your account or purchases
• Sending promotional materials and newsletters (with your consent)
• Responding to inquiries and customer service requests

Data Protection

Security Measures

We use a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your information. These measures include TLS/SSL encryption, hardened infrastructure, secure servers, and restricted access to personal data.

Secure Data Transfer

All data transfers between your device and our servers are protected using industry‑standard TLS (Transport Layer Security) encryption protocols. This helps ensure that your personal information, account data, and activity data are securely encrypted during transmission and cannot be intercepted or read by unauthorized parties. We also implement secure API endpoints with token‑based authentication to prevent unauthorized access to your data.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need personal information, we delete or anonymize it.

Sharing Your Information

Third‑Party Services

We may share your information with third‑party service providers who assist us in operating our app/website, conducting our business, or servicing you (e.g., hosting, analytics, crash reporting, payments, customer support). These third parties are contractually obligated to keep your information confidential and secure and to use it only on our instructions.

Legal Requirements

We may disclose your information if required by law (e.g., to comply with a subpoena or similar legal process) or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

Your Rights

Access and Update

You have the right to access and update your personal information. You can do this via in‑app settings where available or by contacting us directly.

Opt‑Out

You can opt out of receiving promotional emails from us at any time by following the unsubscribe link in any marketing email you receive from us or by contacting us directly.

Data Deletion

You can request deletion of your personal data via Settings → Account → Delete Account in the app, or by contacting us at support@folded.app. We will take reasonable steps to delete your information from our records unless we are required to retain it by law or for legitimate business purposes. We will confirm deletion once completed, typically within 1 business day for acknowledgment and within our standard erasure window for systems removal.

Email Communications & Newsletters

By signing up for Folded, you may receive occasional newsletters, product updates, and promotional materials from us.

You can opt out of receiving marketing emails at any time by:

• Clicking the unsubscribe link at the bottom of any marketing email, or
• Contacting us at support@folded.app

European/UK users: If you believe you were subscribed without proper consent or no longer wish to receive our newsletter, please email us directly or unsubscribe using the link provided—we'll respect your preferences immediately.

We will continue to send essential, non‑promotional messages (e.g., account updates, security notices) even if you opt out of marketing emails.

Cookies and Tracking Technologies

Use of Cookies

We use cookies and similar tracking technologies on our website to enhance your browsing experience, analyze site traffic, and understand where visitors are coming from. You can control the use of cookies at the individual browser level. Within the mobile app, we use privacy‑respecting analytics and crash reporting to help us improve Folded.

Sign in with Apple Data (if you use Apple to sign in)

If you decide to sign in to the Service with Apple, we may receive:

• Apple‑relay email address or your primary Apple email (depending on your choice)
• Your name (if you choose to share it)
• A unique Apple user identifier ("sub") that lets us recognize your account

We will only use this Apple data for the purposes outlined in this Privacy Policy and will not share it with any third party without your consent, except as described in Sharing Your Information. We adhere to Apple's platform rules and do not use this data for unauthorized purposes.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy in‑app/on our website and updating the effective date at the bottom of this policy.

Contact Us

If you have any questions or concerns about this privacy policy, please contact us at our support email.

Email: support@folded.app

Effective Date: August 23, 2025